LaceLock Support

Questions, bug reports, or anything else — email us and a human will reply:

How do I share or export an activity?

Open an activity and use Share — either as a link anyone can view for 24 hours, or as a standard GPX file that works with any other mapping or fitness app.

How do I delete my account?

In the app under Settings → My Account → Delete account, or on the web at lacelock.uk/account-deletion. Deletion is immediate and permanent, and removes all cloud-synced activities and routes.

Does the map work without signal?

Yes — recently viewed areas are cached on your device, and you can download whole regions for full offline maps, search, and route planning.

Where does the map data come from?

Map data is © OpenStreetMap contributors, served from LaceLock's own servers.

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